Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

  • Our return policy lasts 15 days from date of arrival. If 15 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. 

 

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.



You can always contact us for any return question at methuselahleather@gmail.com. 


Unfortunately, we cannot accept returns on sale items or gift cards.

It's possible that we may have accidentally shipped you a wrong package, or even the wrong color. After all, we're only humans. We happy to correct the mistake.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at methuselahleather@gmail.com.